Shipping policy

  • Thank you for shopping with Aura & Arc!

    Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

    Domestic Shipping (New Zealand) We ship nationwide across New Zealand via NZ Post and Aramex. Delivery typically takes 2–5 business days after dispatch. All shipments include tracking.

    Shipping Rates

    • 🎉 FREE shipping on orders $89.00 NZD and over (Economy & Courier)
    • Economy: $5.40 NZD
    • Courier: $7.40 NZD
    • Rural Delivery: $13.10 NZD (free on orders $120.00 NZD and over)

    Rural Delivery If your delivery address is a rural area, a rural surcharge applies. Rural delivery typically takes an additional 1–2 business days on top of standard delivery times.

    Order Tracking Once your order is dispatched, you'll receive a confirmation email with your NZ Post tracking details.